FAQ

Getting started

• How to sell my cryptocurrency?
• What are your fees?
• How do I buy Cryptocurrency?
• How can I create an account with YallaBit?
• How to deposit cryptocurrency?
• Can I submit my idea/suggestion to YallaBit?

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Order types

• Whats an Instant Order?
• What is a Limit Order?
• What is a Stop Order?
• How to schedule an order?
• What are Scheduled Orders?
• Can I view my Orders details?

Deposits

• How to deposit ETH?
• How to Deposit BCH?
• How to deposit LTC?
• How to deposit XRP ?
• Why has my deposit not been credited yet?
• How to deposit BTC?

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Buy cryptocurrency

• Can I view the cryptocurrency prices without your commission?
• What are those prices listed on the website?
• What is the minimum transaction amount?
• Can I exchange my crypto to another crypto?

Withdrawals

• Withdrawal confirmation
• How to view your withdrawal history?
• How can I create a bank account?
• How to withdraw Cryptocurrency?
• Can I withdraw my cryptocurrency to any wallet?

Wallet Service

• What is the Address Book feature?
• Do you offer a wallet service?
• Can I withdraw my fiat outside Kuwait?

Sub-accounts

• How to switch between Sub-accounts?
• How to transfer funds between sub-accounts?
• How to edit/close my sub-accounts?
• How to create a sub-account?
• What are Sub-accounts?

YallaBit The Company

• What are your working hours?
• Is cryptocurrency legal in Kuwait?
• Can I trust YallaBit?
• Can cryptocurrency be banned in Kuwait? 
• Can I visit YallaBit's office?
• What are YallaBit's Terms and Conditions?

Accounts & Verification

• How to deactivate my Google 2FA ?
• Price Alerts
• I lost access to my 2FA device, how can I disable it?
• What are the limits for each verification level?
• Why is 2FA important?
• How do I turn on Night mode?

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Announcements

• Alternative Cryptocurrency Exchange
• YallaBit Announcement - 2nd Update - November
• CEO Letter Update - November 2020
• Letter from our CEO
• Why can I not deposit KWD?
• Scheduled maintenance (Updated)

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